Accommodation Code: FR7460.10.22
Apartment Clos du Savoy ★★
France, Savoie - Haute Savoie, Chamonix
On our arrival we found that our room had no lighting, heating, or running water. After fumbling around in the dark for a good while trying to find some sort of fuse box, we were able to switch on the heating and lights - to which only 4 out of the 5 bulbs in the main area worked. We couldn't locate where the water switch was so after about half an hour we went back to interhome to ask if they could let us know where it is. They seemed as if this had happened before, apologised, and a lady came to do this as the switch was somewhere outside our access. We then found the toilet wouldn't flush - probably due to the water being turned off - and the lady was in our room trying to resolve the situation for the next 45 minutes. In the end she asked us to contact her tomorrow and she would phone a plumber - fortunatley the problem resolved itself over night so we didn't have to do this. The room itself was basic but had everything we needed for a good stay, it is a shame about the problems that arised and although it was superifically clean, it was definately not professionally cleaned before our arrival, and having to pay 42 something euros for a mandatory professional cleaner, I thought this was unfair. Being in hospitality myself, I usually would not complain, but no reduction in cost or effort was made to make up for our inconvenience. On the positive side, the location was fantastic, with the shortest of walks to both the town and Le Brevent, we could not have asked for better positioning.
I booked through Interhome, and they were great. They gave us a little package that included basic stuff for cooking and cleaning including washing up liquid, cooking oil, salt, pepper, jam etc. very helpful. Only down side was having to pay extra for towels and bed sheets (about 25 euros).
The clos du savoy was in a great place, about 2 mins from the savoy button lift, and from there you can ski down to the planpraz bubble to access the brevent ski area. Great location for skiing