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Purchasing Operations Assistant



Tempo pieno 100 %

Purchasing Operations Assistant

The Company
Interhome is an international company specialized in the rental of holiday homes and apartments. Customer focus, quality of accommodation, reliability and highly motivated employees contribute to our success and are the reasons more than half a million customers choose Interhome for their self catering holidays every year.

Overview of the role:
Working as a key member of our small but highly focused team, the Purchasing Operations Assistant will work closely together with the Purchasing Managers, providing a support on everything concerning product administration, handling reservation enquiries and liaising with house owners, partner agencies and our 24/7 customer service office.

Key responsibilities:
  • Handling of reservation requests, stop sales, special requests and general querie
  • Complaint handling and transfers
  • Liaising with house owners, partner agencies, and with the Interhome call center
  • Updating of the home owners database
  • Front and back office management (check-in / check-out) for arrivals in the apartments, payment of local tax, apartment-related services
Required Skills:
The role of Purchasing Operations Assistant is ideally suited for someone who:
  • Is fluent in spoken and written Italian and English
  • Has good telephone manners and a customer focused attitude
  • Is able to multi-task, prioritise and has a good time management
  • Has good web navigation skills, experience of the Microsoft Office package and is willing to learn and work with a complex reservations and operations system (SAP technology)
  • Is a confident decision maker and trouble-shooter
  • Also willing to work on Saturdays during summer and holidays
  • Speaks a second foreign language ( German preferred )
The Purchasing Operations Assistant will be based at the Interhome office in Firenze.

To apply please send a short email to specifying why you feel you are suitable to the role and enclosing your CV.